The Importance of Routine Maintenance Service in Jersey City, NJ
Testimonials
“ Lee was very helpful ”
Very supportive, respectful and easy to reach.
“ Very supportive, respectful and easy to reach. Talks straight business and will help you out ”
Super helpful.
“ Super helpful. Very direct and clear. Would recommend him to family. Does the best he can for you. ”
“ Lee is a wonderful salesman and went above and beyond for us to have this car thank you Honda for all of your years of service, The Olanipekun Family. ”
“ Lee was a great salesman and very easy to work with ”
“ I had a wonderful buyer’s experience. The entire process was seamless. The team was wonderful. My salesman Jesse James and the manager Jay were a dynamic duo. I’m such a Honda Girl! ”
Maleek McKnight great job very helpful reasonable and
“ Maleek McKnight great job very helpful reasonable and supportive would buy a car from him again ! ”
“ Jesse made the whole process of buying a new car as easy and stress free as it can get. Highly recommend! ”
Jesse Moat was a great salesperson at Metro Honda.
“ Jesse Moat was a great salesperson at Metro Honda. He provided an excellent experience from start to finish. Jesse was professional, knowledgeable, patient, and attentive to my needs. He made the entire process easy and stress-free. I truly appreciate his outstanding customer service and would highly recommend him to anyone looking to purchase a vehicle. Thank you, Jesse, for your professionalism and excellent service! ”
“ (Translated by Google) Thank you, Danny, for your service. You were transparent throughout, providing warm and empathetic service. My first car! I couldn't be happier and more stressed at the same time. TEAM HONDA (Original) Gracias Danny por su servicio, mostraste transparencia en todo momento, con un servicio cálido y empatico. Mi primer carro. No puedo estar más feliz y estresada al mismo tiempo. TEAM HONDA ”
Fantastic experience, whole team were awesome, Fast and
“ Fantastic experience, whole team were awesome, Fast and easy , in and out in less than 2 hours , respectful, Honda cars are great. ”
“ (Translated by Google) Thank you for your kind attention to Mr. Benjamin. Very cordial. (Original) Gracias por su buena atención al señor Benjamim. Muy coordial ”
“ Jesse M was the man! Thanks again ”
Joe was nice with me get me into the vehicle I like
“ Joe was nice with me get me into the vehicle I like really recommend thank you ”
“ Lee was wonderful to deal with, vey helpful and accommodating ”
“ (Translated by Google) My experience with Mr. Derek Mohamed was very good; he helped me a lot with everything. He did everything possible to get me the car and helped me a lot with the insurance and the monthly payment. I definitely recommend him. (Original) Mi experiencia el con el señor Derek Mohamed fue muy bueno me ayudo mucho en todo.iso todo lo posible para irme en el carro me ayudo mucho en el seguro con la mensualidad definitiva mente tienes lo recomiendo ”
Fantastic experience, Jay and Jesse were awesome,
“ Fantastic experience, Jay and Jesse were awesome, couldn't be happier, love the crv and the color is great. Ty ”
“ It’s good . ”
I don’t know who Jason Brown is.
“ I don’t know who Jason Brown is. It asked me to review Jason Brown, but he is not my sales person. Ashraf Ghobrial worked with me and my 5 star rating is directed towards him. He was amazing and went above and beyond by picking me up in front of the KIA dealership in the car I wanted to test drive. I went with Honda because KIA screwed me over. Ash got me in a great car and I am very happy. ”
“ Lee, Was amazing sales rep.. I has so many options and he knew what I was looking for.. He was so friendly, energetic, full of energy and was so patient with me especially when i was undecided. I recommend Lee to be your Sale Rep in the future. Ask for Lee at the front desk. Thanks you Lee. ”
“ Our family got a CR-V with Jesse and had a great experience. He got us a great price, got us an insurance contact, and made sure there were no problems with an upcoming move out of state. ”
“ Awesome experience! Staff friendly and knowledgeable... Gave me above fair market value for trade! Will use again... ”
“ Jesse and Jay are amazing ”
“ I recently purchased a new vehicle from Metro Honda, and I want to recognize Jesse James for the outstanding service he provided throughout the entire process. From the moment we arrived, Jesse was professional, knowledgeable, and genuinely focused on helping us find the right vehicle for our needs. He took the time to answer all of our questions, explained everything clearly, and made the car-buying experience smooth and stress-free. Jesse was patient, honest, and never made us feel pressured, which made a huge difference. His attention to detail and commitment to customer satisfaction truly stood out. If you’re looking for someone who will go above and beyond to help you with your vehicle purchase, I highly recommend Jesse James at Metro Honda. Thank you for making our new car purchase such a positive experience! ”
“ I’ve said it before and I’ll say it again. I would highly recommend Metro Honda to anyone looking for a dealership that truly values its customers. Customer service like Jesse's is hard to find. He was patient, attentive, and as always went above and beyond to ensure a positive experience. I had an excellent experience, and I especially want to recognize Jesse James for his outstanding service. From start to finish, the process was professional and Jesse was genuinely committed to making the process as smooth as possible. He took the time to answer all of my questions, kept me informed throughout, and made sure I felt comfortable with every step. ”
“ Best experience I’ve ever had! Everything was smooth and easy, perfect customer service. I honestly could not have left there any happier! ”
“ Jesse was awesome and helped me with a great deal on my new CRV lease along with all the paperwork. Very smart, friendly, responsive and terrific throughout the entire process! A++ ”
“ I cannot say enough good things about my experience, and a huge part of that was my sales specialist Jesse James. From the moment I walked in, he treated me with kindness, patience, and genuine respect. He listened to what I was looking for, never made me feel pressured, and went above and beyond to make sure I found the perfect vehicle for my needs. What stood out most was how honest, professional, and dedicated he was throughout the entire process. He took the time to answer every question, explained everything clearly, and made what can often be a stressful experience feel easy and enjoyable. It’s rare to find someone who truly cares about their customers the way he does. Because of his outstanding service, I left not only with a vehicle I love but also with complete confidence in my purchase. I am incredibly grateful for all his help and would highly recommend him to anyone looking for a trustworthy and knowledgeable salesperson. Thank you Jesse for making this such a wonderful experience! ”
“ I don’t normally leave reviews, but Jesse James at Metro Honda earned this one. I recently purchased a new Honda CR-V, and the experience was smooth from start to finish. Jesse was honest, knowledgeable, and easy to work with. No pressure, no games—just good communication and great customer service. He took the time to answer my questions and made sure I was comfortable throughout the process. I appreciate people who do what they say they’re going to do, and Jesse did exactly that. If you’re looking for a Honda, I’d definitely recommend giving Jesse a call. Thanks again to Jesse and the Metro Honda team. ”
“ Joseph is vest sales at metro Honda thank you my son ”
“ Lee is a good person. Thank you for my new vehicle. ”
“ Jesse James and Jason Brown they give us a great deal and no arguing! ”
“ Jesse James and Jason Brown are amazing !!! Go see them !!!! ”
Thank you my son 4th car from my Josh he's the best so
“ Thank you my son 4th car from my Josh he's the best so far in metro Honda ”
“ I recently purchased a vehicle from Metro Honda and worked with Lee throughout the process. While there were a few hiccups along the way, most of them were outside of his control. What stood out was how professional and attentive Lee remained from start to finish. He was patient, catered to all of my requests, kept me informed, and always had a smile on his face. Anytime an issue came up, he apologized for the inconvenience and did his best to find a solution. I never felt pressured, and he genuinely worked to make the deal happen. At the end of the day, we were able to come to an agreement, and I appreciate the effort Lee put in to earn my business. If you’re shopping at Metro Honda, I’d recommend asking for him. ”
“ I tried to schedule a service appointment - they have a terrible AI system, which put me on hold for ages, and when the system said I could leave a number and someone would call back - I did so - and never got a callback. I also emailed Elvis one of their service staff to ask someone to call me back - no answer. They dont have an online schedule system either. So frustrating !! ”
“ If it was possible to give them a zero star I would. They are extremely well at fabricating. Nothing that comes out of their mouths is true. I went there to get a car leased, sign the documents went home with the car then staff started to harass us to come back to switch to finance, promising that due to the inconvenience we would have 6 months no interest. Since the promised no interest for 6 months we thought it was a good deal later to fined out it was a lie. No we’re stuck with a car with a high interest and the car is completely damaged in my opinion. Imagine buying a 2026 car and it completely shuts down on you more than twice, service desk makes a schedule for you to get your car serviced and then upon arrival you are told they do not provide the services, like why waste my time. The list of issues I have with this company is long. Please do your research well before purchasing from this location. ”
“ I brought my Ridge in for a recall that was supposed to take 3 hours. It took 5 1/2 hours. I wasn't given any paperwork but was told it would be emailed same day. Two days passed and still no paperwork and the service rep is unreachable. ”
“ Catalina Esteves, perhaps in attempt to make a sales pitch, sent me a derogatory message giving me "one last chance" to reply to a service recall. I have been serviced religiously at Hudson Honda and never been to Metro Honda, not sure how it is imperative, so far it is only disturbing... ”
“ Very disappointing service experience. I scheduled an appointment for a simple recall repair on the tire pressure compressor unit and confirmed the expected service time beforehand. After arriving on time, I ended up waiting nearly 3 hours while repeatedly being told it would take “a little more time.” In the end, the repair was not even completed, and I had to leave without having the recall addressed. What makes this especially frustrating is that I specifically asked about the timeline before booking the appointment. I understand delays can happen, but keeping customers waiting for hours without clear communication and then sending them away without completing the work is unacceptable. This was a complete waste of my time and not the level of service I expected from a dealership. ”
“ (Translated by Google) The worst service. I bought a 2026 CRV about eight months ago, and it's been having problems for about two months. I've taken it to this dealership about seven times, and they haven't been able to fix anything. They always tell me something different and never solve the problem. They also refuse to take the car back and say that if I leave it there, it will ruin my credit. (Original) El peor servicio, compre un carro hace aproximadamente unos 8 meses un carro crv 2026, el carro tienes como dos meses dando problemas lo he llevado como 7 veces a este dealer y no an podido resolver nada, siempre me dice algo diferente y no soluciona el problema….tampoco quieren aceptar el carro de regreso y me dicen que si lo dejo hay me van a dañar el crédito. ”
“ Terrible dealership. If you’re looking to get disrespected and harassed then by all means work with them otherwise. Avoid at all costs! ”
“ Very disappointed in the service that I received from this company. I experienced a lot of back and forth information between multiple with no solution. Today my temp plates expired. They waited an entire month to even explain that the information that I gave for the lien release wasn’t sufficient enough for them to give me the official plates. I called in because I was told that they received everything today and nobody ever informed me that I would need to be at the dealership at a certain time to receive my plates. Instead they told me that the lady Tina who does them has left for the day. This information is coming for an additional person. Very disappointed at how they disregard the needs of their customers. Clearly after you spend your money they no longer feel obliged to make sure the service that you receive is sufficient. I would never recommend them to anyone. ”
“ They don’t know how to talk with customers, I have seen one of the sales person mad at one poor customer and telling them to get out from here. Such a bad people there! Never ever buy anything from there. I went out as well without doing any deal with them. ”
“ The worst experience ever. The staff is extremely rude. The manager literally came over where I was sitting and started talking loudly. He then literally started talking loudly while I was politely asking him questions. Would never recommend anyone to go through this. ”
“ Thanks with the new 2027 Genaro came for a 2026 but got the real upgrade thanks ”