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540 Route 440 North, Jersey City, NJ, 07305

Honda Dealership Awards

2022 Honda Odyssey in profile

 

Here at Metro Honda, we pride ourselves on delivering outstanding maintenance and repair services to our valued customers from Bayonne to Hoboken. Whether you visit us for a simple oil change or more extensive repair work, you can count on our certified technicians to get the job done right. 

This dedication to going the extra mile for our customers has earned our Service Center several Honda dealership awards including The Customer Service Experience Award, Express Service Elite recognition, and membership in the Council of Parts & Service Professionals. 

Learn more about these Honda awards, and the next time your Honda car, truck, or SUV is due for service, schedule an appointment at our dealership in Jersey City and let us demonstrate our commitment to excellence.

The Customer Service Experience Award

The prestigious Honda Customer Service Experience (CSE) Award is given to dealerships that meet or exceed an overall customer service score of 91%. This recognizes that we provide the highest level of service to our customers, ensuring that they and their vehicles receive the best care possible.

Express Service Elite

One of the top Honda dealership awards, Express Service Elite status is given to dealers who have demonstrated superior dedication to the tenets of the Honda Express Service Program. The bar is set very high for Express Service Elite status, with only 96 out of 1,044 Honda dealerships having received this recognition. In order to be named among the Express Service Elite a dealership must excel in the following areas:

  • Fairness of charges
  • Providing the customer with a multi-point inspection checklist
  • Completing service in less than 45 minutes

Council of Parts & Service Professionals

Out of the 1,044 Honda dealerships in the United States, only the top 150 dealerships are awarded membership in the Council of Parts & Service Professionals (CPSP). It is indeed an honor of the highest order that Metro Honda has been welcomed to the CPSPn in 2019. The CPSPrecognizes and rewards our dealership’s Parts and Service Staff for training completion and tenure, and is one of the Honda awards that we are especially proud of receiving.

For First-Class Service Choose Metro Honda

From routine maintenance such as oil changes and tire rotations, to brake service and transmission repair, the dedicated team at Metro Honda strives to provide a level of customer service that is a cut above the rest. We also offer rotating service specials and coupons to provide you with some of the best deals in the Newark area. If you have any questions on the Honda awards we have received or the services we offer, please contact our Service Center.

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