Customer Testimonials
The Honda Dealership was Fantastic. Frank our salesman was amazing. The entire experience was Great. I am totally satisfied and very happy. Thank You everyone at Metro Honda.
Great service and they resolved my problem with no issues. Everyone was extremely nice and helpful. Service was done very quickly and I was very happy with the whole experience. Thanks
Called about tire losing air got me right in and Rachel handle everything to get the tire replaced with tire warranty plan. Thank you Rachel.
David Bivins was very helpful and patient. I'm older and had a lot of difficulty working the screen for all the different things, radio, AC, and all the extras. he took the time several different times to explain everything. He answered every question I had in terms I could understand.
Came in looking to make a deal and David B made it happen. Definitely pay him a visit if you are looking to get a new car! Jose’s customer service was great as well.
Rachel is amazing at setting up our appointments. She is very knowledgeable and always explains everything to us. She makes sure to get us in and out as fast as possible.
I came in for a flat tire which is covered under the additional coverage I bought via another dealer. Elvis who handled my case was quick and transparent. My car was ready in few hours and everything was covered under the warranty.
Very good.
Efficient, fair, knowledgeable. David Simms and Luis Martinez are pros. A great leasing experience that I’d recommend to anyone in the market for a Honda.
Frank was very helpful very pleasant Frank thanks for all your help I'm very grateful to you we are riding in style thanks to you please stay safe God bless ❤🙏
My ac was not working and they fixed it under warranty with all other services. Loved the professionalism. Must go here for any problems in your car.
the team was awesome the techs were quick. all is well. Can’t complain with the service and I would certainly bring my baby back.
I love metro honda they always take good care of me and my family and also my friends that I send to them especially Horacio and now David Simms they are great sales reps
David Bivins my salesperson was great. He was friendly, professional and knowledgeable. He handled the new lease of my 2021 Pilot in a fast and efficient manner.
Always excellent service! Gabriel goes above and beyond to make sure my vehicle is serviced well. Highly recommend this shop for any car services/support.
We came in with an appointment on a Saturday, so we knew it was going to be busy. We were prepared for a long wait but at least our needs were met with attention, and service was pleasant. Also, we knew what we wanted and there was no stirring towards anything different.
This dealership is amazing. The staff are always welcoming and very honest with their customers. The sales team will go above and beyond to help you get the correct car that you want. I strongly recommend asking for Horacio as he is great and always helps us find the right deal.
We love our 2021 Honda accord. Thank you Mo for your help! Mo was our salesperson and he is great. He answered all our questions and very patient with us.
Raychiel Lopez was our sales agent that time she was so kind and she help us everything. She make sure everything was going right . Greatjob !
My experience was good. I was provided a breakdown of cost beforehand and all the questions I had were answered. My car was also ready in the time estimated which was helpful. Overall good experience.
We are so happy to find raychiel cesa lopez she is best she explained to me everything that I need to now very professional thanks a lot guys
We got our first car at Honda and we’re so happy to our new car name Blacky. The people at Honda are so accommodating and helpful. We would like to thank Raychiel Cesa Lopez for helping us until we brought home our car.
They were really helpful and if you don’t understand anything they try to explain to you how it is step by step . Thanks to My Sales Genaro .
Just love to go to metro honda, they always have nice people and with excellent energy. The customer service is amazing. Totally recommend this place.
Genuine,honest,to the point,quick ,complete a great customer service . Made us feel welcome and important. I would go back to them again. Thank you.
Garfield, the technician who took care of my car did a good job. He is the one who take care of my car for the last 16 years and 9 months. No wonder my car is still doing great even with it’s age. My only negative comments is my car was finished by the technician, but waited 45 mins before paperworks/bill to complete.
customer service was very helpful. David was very informative as well as Sam.
Our main service person left and recommended Rachel and he was not wrong. Rachel was amazing! Provided the best price possible to get the work done. Kept me up to date! I’ll be going to her moving forward for all service work.
I am on my 4th Lease With Metro Honda And I Couldnt Been Happier. Patrick Is My New Sales Person And He Is Great. Thank You
Patrick Torlao welcomed me into Metro Honda and made me feel at home. His exceptional service put me at ease and made my shopping experience very easy. I would highly recommend him to guide you to your new car. He made me a very informed consumer and equipped me with great knowledge to help with my make the best financial decision.
Excellent services, I’m satisfied with my new car I love it. I recommend your dealer to all my family and friends always is the best dealer in New Jersey
Had a great experience customer service was great. Brought all my cars from here. Would recommend………..yes yes yes yes yes yes yes yes yes
Service was great! My air conditioner works again. Rachel was a big help! Will definitely be back next time for service and will recommend Metro Honda to friends.
Everything was on point and organized. Rachel was very knowledgeable and professional. She explained everything throughly. She gave me a specific breakdown and explained everything. Very patient.
Metro Honda 440 always do a good job , and keep your car up to date. Keep up with the service and your car will run brand new all year around
This location service center is speedy and reliable. I am very satisfy and happy with my oil change. I would recommend this location to even!
Good place for Honda services. Staffs are nice and professional, works are nicely done. I have been here for regular maintenance of my 2017 Honda crv for several years.
had an amazing experience! Deidre Daniels was really helpful and helped me get a great deal. Ricardo was amazing as well! he really listened to our needs and our offers.
Chris is the best !!! He goes above and beyond ! The service men are all friendly and helpful ! Our problem was a difficult one but we brought car back and they always accommodated us
Staff went above and beyond with meeting our expectations. The tech, believe his name was Ryan was very professional and very tentative to our questions and concerns. Highly recommend and will be back without a doubt.
I appreciate obtaining an appointment same day for maintenance- oil change. The staff member who provided me the my tag number was welcoming and professional. The staff member who took down my information completed initial paper work, was down to earth - friendly- meaning I didn’t feel like just another “number”. The staff member -who sat behind the glass- and responsible for collecting payment after service is completed - had a hostile demeanor (body language - Furrowed eyebrows, clenched jaw, sneering- prior to the start of the conversation. I didn’t take any of the exchange personal- I passed ...
The best car for ever and the best Dealers ever ❤
the agent really helped me, he offered me discount twice. That was really helpful and professional. Next time i visit, i will ask on why my mpg decreased drastically since the fuel pump recall, and im being positive they’ll sort that out for me
They are accommodating. It’s easy to talk to them. They will explain it to you very clear. They are helpful and friendly. It is well recommended.
Efficient service with minimal wait time. My appointment started on time so I didn’t have to wait to be seen. Definitely coming back here.
David Bivins was extremely helpful, friendly and accommodating. He definitely listened to what I was looking for and was able to recommend a car and plan perfect for me. He provided wonderful customer service and went above and beyond to make me feel comfortable. I also enjoyed meeting with the finance director, Luis Martinez, as well. I will definitely return to this dealership in the future.
Nice place very hardworking people take care of u and ur vehicle
efficient and friendly. Helpful in explaining and answering all of my questions asked. Glad to come here to choose a car for the first time
Service department is great. Person answering phone inquiries and making appointments needs some customer service training. Not very accommodating
Although my oil change took double the estimated time, the service advisor was very nice and the cashier had a great attitude. The only downside was calling the service department several times before getting through to someone.
Gabe is the best advisor, everytime i go there he is very helpful and explain to me everything, i trust him with my service, thank you.
Jonathan Butler was very nice and professional . The best customer service ever. I recommend this location for all services. The wait time was at a minimum.
Good service and easy access
Service was able to get me an appointment the next morning and complete my oil change within an hour and a half. I will be returning for service!
Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. Everything was great.
Andres made my experience smooth and easy, I was nervous but he made sure I left that Honda lot with a vehicle great customer service
My Fiance and I went to Metro Honda and we're looking for a nice car. My car was a 2006 Honda Civic with 176000 miles and it was time for a upgrade. Spoke to David Sims when we got there and he understood and was able to get us into a 2018 Honda Accord with only 3,000 miles on it . THANK you so much David Sims we love the car so much . Go see him if your buying a car he makes the whole experience very easy to buy a car. Again Thank you very much David Sims my fiance and I love ...
They are super busy and don’t always answer calls timely. Once you get someone they are attentive. Pricey but worth it! I will return for my servicing needs.
I absolutely loved all the staff, everyone was extremely polite and helpful. I walked out of the dealership a happy costumer. They made great negotiatations to meet my budget.
Amazing! Horacio is the best. We took out two cars and the deal were great! Totally recommend. 5 ⭐️ Very welcoming and clean also spot on. Horacio even went as far as buying my family and I food. Never seen such courtesy from a salesperson.
Im satisfied on honda dealer jersey city metrohonda specially sales ref raychel shes so friendly and understanding on her client and she work professionally deffinetlly next time shes gonna be sales ref again.
Great job. As usual friendly fast and free service to plug my tire. They took me in immediately and I greatly appreciated that. Metro Honda is 5 minutes from my home. So super convenient. YES!
I came in as a new customer without an appointment. I was taken care of by Will. He tended to me in a timely manner and gave me an honest estimate of my wait time.
We have always used Metro Honda, both to purchase our Hondas or take care of them. I like and trust my service manager, Elvis a lot.
Great customer service polite and friendly. I would recommend people to this dealer. This was my first time at the dealer was kind of nervous at first but they made me feel comfortable.
They have the best customer services
Great service! I was assisted upon arrival and helped get my car serviced immediately. The waiting room had entertainment and the wait time was great!
This dealership showed professionalism with its staff from the minute we arrived. Moe was great and made us feel good about our car. Good dealership overall.
Horacio Garcia provided me with professional care and concern; met my needs in our 3rd lease with Metro Honda. Extremely satisfied with his expertise. Strongly recommend his leadership in future deals.
The dealership was very friendly and I really enjoyed working with the salesperson David Sims. The finance guy was also great, but I forget his name. He was young and well-dressed.
Today I went to get an oil changed and tires checked and happy to say that From the very beginning to end everything was good, quick and efficient! Very pleased.
David simmis was awesome! Happy we went to 440 Honda. David was friendly, really listened to what we were looking for And delivered. He really made the whole overall process easy.
I’m so happy to go on metro Honda all the people there are so friendly and very proportional I get what my dream car thanks everyone specially to raychiel Lopez she is the best
trabajando. buen servicio. son muy amables.
This was my first time at the dealership and I found that thee check in system was extremely confusing. It wasn't clear that I had to wait in the main area rather than the waiting room to be processed for my service. I had made an appointment and thought that the appointment would help me be seen in a timely manner, but I still had to wait in the same line as all of the people that did not have an appointment. Anyways, that confusion aside, I was very pleased with the service I received once I saw my ...
Was treated well by Horacio Garcia and financial department. He was very helpfully and was able to work with me to get me a fair deal.
Great working with the sales and the service department today. Over the years I have purchased a few vehicles and I have them serviced there. I would recommend Metro Honda to friends and family.
Gab was amazing. Explained everything clearly and was nice to his customers. Perfect experience at Metro Honda. Would recommend Metro Honda and Gab to anyone
Fast Friendly Service and always ready to help in any way they can. I will be coming back again for all my routine service needs.
Very good attention from the seller Mr. Julio Aparicio, we were satisfied with the acquisition of a 2021 Honda Civid, good service, and the attention and explanation of the lease was very clear ... thank you
They lost my past service info that was in the system when I financed my car but the manager was able to help solve it
Excellent service! Jonathan went above and beyond to assist me in every aspect. He was very professional. I am so happy with my experience today at Metro Honda in Jersey City.
Rachel is pleasant and nice to work with. She got me checked in and out within an hour or so. The staff was also professional. No issues at all and I would recommend!
Great staff friendly and efficient. Everyone I dealt with was helpful and were able to answer my concerns. Thank you guys for everything you do
I highly recommend Frank Melendez. It was great to have someone in Sales to patiently listen to a customer’s concerns. He was very helpful!
Very satisfied with Horacio Garcia. He was professional, fair, efficient and not pushy. He is the reason for my 3rd lease at Metro Honda; Pilot was also my choice.
Very good and clean service. On time and the people around here very friendly. Good place to rest until your car is ready tu go
Ronald was very professional, patient, and worked hard to get me in a better vehicle than what I intended to originally purchase. Ronald did an excellent job. Luis was just as good in the finance dept
Mrs Rachel was by far an awesome worker, she addressed me with the most biggest smile 😃 Her hospitality was 😊 thank you so much 😊 for your work..
Place was very clean & sanitary. Staffs are nice & professional looking. We had an appointment with Raychiel. Raychiel was very pleasant & accommodating. Easy to talk to & she really goes above & beyond for you. I highly recommend this dealer for your car needs. Brand new $ pre-preowned.
I just want to “Thank You” Gabriel Martines, your Service Advisor for all his all his hard work to to fixing my “AIR CONDITIONER” to my “Utmost Satisfaction”. Thank Again ! GABRIEL & Robert !! Jo-Ann Brady “A VERY SATISFIED CUSTOMER” !
