Customer Testimonials

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DealerRater Oct 23, 2021

Friendly staffs, easy doing business with them, Great service, will recommend, fast service,, will buy cars again.. thank u

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DealerRater Oct 21, 2021

My experience has always been a good one. When I need service I have never had to wait to get an appointment

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DealerRater Oct 21, 2021

Excellent service. Greeted promptly and car was ready within promised time. Gabriel is a great service advisor.

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DealerRater Oct 21, 2021

Deidre Daniels, best sales consultant! I would recommend her to anyone the is looking to purchase a new car!

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DealerRater Oct 20, 2021

Very respectful very knowledgeable will answer every question. Work well with customers. I always leave satisfied will there service

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DealerRater Oct 20, 2021

Gracias a jose perez por su buenas atenciones a nosotros nos dios un buen servicio 👍🏻

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DealerRater Oct 20, 2021

Have been going here several years & always get good customer service. Will continue going here.

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DealerRater Oct 19, 2021

Metro Honda delivered great service. Service agent was great to work with and excellent communications.

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DealerRater Oct 19, 2021

I didn't see in the report that he checked under the car for damages.

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DealerRater Oct 19, 2021

Awesome salesman thank you I like the car 👍👍👍 good work people Great work Like the way they treated

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DealerRater Oct 19, 2021

Operational hours are convenient. Really good customer Service. I was provided the correct expectations when my car was going to be ready.

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DealerRater Oct 18, 2021

Hello Gabriel service representative very helpful and kept me updated on work being performed on vehicle.

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Google Oct 18, 2021

I’ve been a long time customer of Honda on 440. My fiancé and I have been wanting something bigger for our family for awhile now so we took our chance and just went and see what our options were. Ended up finding something to our liking and sat with Genero to discuss numbers and he was able to work for us and make us happy customers. Ended up walking away with a pre-owned certified Honda Pilot with cheaper payments then my accord and got an amazing deal with Sam (finance rep) and it was a win win deal for us ...

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DealerRater Oct 18, 2021

Very helpful, good customer service. Answered all my questions with respect and guided me through the process

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DealerRater Oct 18, 2021

Rachel did a very good job in resolving my concerns. She is a real asset to metrohonda!!!

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DealerRater Oct 18, 2021

Good service was done the same day but was surprised that the cost was an out of pocket payment with full coverage

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Google Oct 17, 2021

I want to say thank you to Richard Sabinto, the director of Service, for going above and beyond to make my experience a good one. I was initially disappointed with my experience due to a delay in my service and the unavailability of a loaner vehicle. Sabatino heard my issue and explained what happened and did his best to make sure I felt like my time was valued. So, because of this and the fact that my car drives and sounds excellent, I can confidently recommend this service center.

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DealerRater Oct 16, 2021

Very patient, respectful and clear in what to do . So very nice and courteous, thanks!!

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DealerRater Oct 16, 2021

Very patient people to work with, help me out to get the right car even there is not a lot of cars I. The market they had the car that fit me

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DealerRater Oct 16, 2021

2 guys were great the guy who sold it to me and the kid who did the paperwork great outstanding work they deserve better than what they're getting iPhone Honda just recently my 1st buy was a Honda Fit now I got the S UV and I'm very very pleased.

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DealerRater Oct 16, 2021

They have done a good job and am pleased, I would recommend everyone to go there.

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DealerRater Oct 16, 2021

Sales guy, David Bivins is the best, he was exceptionally knowledgeable and understood our needs and found the right vehicle for my family.

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Google Oct 16, 2021

Elvis helped us a lot to get the right services needed for our CRV. He explained everything in details and help us out with the pricing as well.

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DealerRater Oct 16, 2021

All departments were great. Service, sales, and finance. A pleasant experience over all. Two thumbs up.

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DealerRater Oct 16, 2021

Highly recommended.. people there are very nice and friendly, and neat .. they make it a point that u are covered

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DealerRater Oct 16, 2021

I love my experience at Metro Hinda, I appreciate the patient and knowledgeable sales men and women. They explain the car buying process in ways you can understand

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DealerRater Oct 16, 2021

I got the Honda model that I was looking for. PRICE ? The sales person was very professional. And outstanding...

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DealerRater Oct 14, 2021

Ronald was a great help. The whole service/sales felt were all helpful. Would recommend anyone

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DealerRater Oct 14, 2021

Always kind and helpful in ways to help you understand the car buying process. Very nice

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DealerRater Oct 14, 2021

It was good experience with Adam, David and Wassam. They were great in explaining everything

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DealerRater Oct 13, 2021

Every work that is needed is always done right the first time. I do not have any complaints.

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DealerRater Oct 13, 2021

Horacio has been very kind to me he has help me a lot thanks you

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DealerRater Oct 13, 2021

Everytime i go to metro honda to get service they always make sure everything is in good condition. Rachel is the one who always assisting me with everything i need and make sure my car is safe to drive

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DealerRater Oct 13, 2021

the who took care of my concern was the best! its one of the reason why i should go back to that center! i think his name is elvis!

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DealerRater Oct 13, 2021

Special thanks to Jason Brown for introducing us to Horacio Garcia years ago. -Horacio-our salesperson) was very professional, knowledgeable and extremely helpful-a pleasure working with him and the staff at Metro Honda.

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DealerRater Oct 13, 2021

Friendly and knowledgeable staff. Wait time is a little rough but waiting room is comfortable.

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DealerRater Oct 12, 2021

They are the best. They communicate well with you and call when there is a problem.

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DealerRater Oct 12, 2021

Good place to bring your vehicle for maintenance. Friendly environment. Is a pleasure to see friends

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DealerRater Oct 12, 2021

Proficient, friendly, and always willing to help. I’ve always been taken at my scheduled time and theres always communication during and after the service

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Google Oct 12, 2021

Raychiel and Benny were very helpful in helping me getting my new car fixed in a fast and timely manner. The customer service is top notch there with very professional and honest associates. Thank you to the staff at Metro Honda for helping me find a car that is within my budget!

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DealerRater Oct 12, 2021

After the job get done ,I open the hood to check the engine I realised the water cooler thank was empty anyway was good job and right time thx for everything.

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DealerRater Oct 11, 2021

Given the high volume of flooded cars, the turn around time was reasonable. Could have appreciated more communication but I can understand that they were short staffed.

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DealerRater Oct 11, 2021

I appreciate the help I received at Metro Honda and the service was very helpful.

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DealerRater Oct 11, 2021

The sales people are very knowledgeable and helpful, and they make sure to explain everything in a way that you can understand

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DealerRater Oct 11, 2021

Although it was a busy day, the associate explained the process, told me what to expect, I was greeted politely and the service was completed sooner than expected

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DealerRater Oct 11, 2021

Very organized. Excellent customer service and support. Everyone welcomed us very kindly and professional. I love Metro Honda! Thank you Rachel!

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Google Oct 10, 2021

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DealerRater Oct 10, 2021

Excellent dealer and salesmanship. Gustavo Cardenas took the time to assist me in getting a fair and a good deal!

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Cars Oct 9, 2021

Raychiel Lopez thank you so much for helping me to get a car me and my Family is very happy. If you need used or new car go to Raychiel Lopez she is the best.

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Google Oct 9, 2021

Nice and easy

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DealerRater Oct 9, 2021

Jose and Robert were amazing. They were extremely informative and helpful. I will certainly return on my next purchase.

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DealerRater Oct 8, 2021

Horacio is accommodating, helpful, patient in answering questions and knowledgeable on the cars we’re dealing with.

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DealerRater Oct 8, 2021

Everyone there was polite and knowledgeable. I don’t as finished a little earlier than they said!

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DealerRater Oct 8, 2021

I had a great experience at this dealership. Excellent customer service. I will come back when needed.

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Google Oct 8, 2021

The staff was very professional, courteous and helpful@

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DealerRater Oct 8, 2021

Service was very good. I was kept informed of my cars needs and progress. Cost was explained to me before repairs

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Google Oct 8, 2021

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Google Oct 7, 2021

Andres Hernandez the best 🐐

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DealerRater Oct 5, 2021

The best people doing their best to find a way so you can drive out in the car that you like.

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DealerRater Oct 5, 2021

The customer service was good. No longer have loaner cars or offer transportation to home and back to Metro Honda. Need to clean vehicles after service. Had lots of dirty fingerprints and shoemarks inside vehicle. Happy my car is fixed and sounds great now.

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DealerRater Oct 5, 2021

I still find labor expensive for Accord of more than 20 years. Parts were cheap compared to new cars. Also no longer offering transportation to home and back to Metro Honda once car is ready for pickup. I have to commute via bus back and forth.

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DealerRater Oct 4, 2021

Great service from beginning to end. Most of all no long wait. Especially, when booking service on a Saturday.

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DealerRater Oct 4, 2021

Route 22 honda dealer clean vehicles after service. Why is metro honda not doing the same. Bad customer service!

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DealerRater Oct 3, 2021

I love this dealership, everyone is always super nice and very helpful. Got all my cars from the dealership and always satisfied, Thank you

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DealerRater Oct 3, 2021

I would like to say this dealership did great with getting us into the car of choice

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DealerRater Oct 2, 2021

Service is better Staff are pleasant and entertain us quickly . Very respectful .Service is good

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DealerRater Oct 2, 2021

Went above and beyond to take care of my car . Very professional and responsive and explained everything well

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DealerRater Oct 1, 2021

Came into the car dealership today to purchase a car David assist me and he was great patient great customer service he got the job done

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DealerRater Oct 1, 2021

6th year since purchase of servicing my car here. Always proactive in their communication and reasonable in recommendations for service and repairs. If I buy another car, I would like to buy from them!

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DealerRater Oct 1, 2021

Came in for oil change. Service was timely, Staff is friendly. Good experience will return.

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DealerRater Oct 1, 2021

Had 9:30 appointment was taken at said time. The service person was helpful & polite

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DealerRater Oct 1, 2021

The agent David Bivins went above and beyond to make sure I got a car. After several attempts he did manage to get one that I am pleased with.

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DealerRater Oct 1, 2021

Reliably great service at Metro Honda. I’ve been coming here for years. Bought three cars and always use their Service dept.

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DealerRater Oct 1, 2021

The customer service was very good. The wait was a bit long since it was pretty busy. But overall everything was fine.

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DealerRater Oct 1, 2021

They are fast and courteous and service my car well. I had to recall parts and they took care of it and updated my car's onboard computer.

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DealerRater Oct 1, 2021

Taking routine care of your car isn’t fun, but Metro Honda makes it easy. Rachel T always takes care of me and has me on my way ASAP.

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DealerRater Oct 1, 2021

The service was great and the staff was very courteous and attentive. It was a very pleasant experience.

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Google Oct 1, 2021

Great service had my oil change in a timely fashion. Great staff.

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DealerRater Oct 1, 2021

Amazing service at the service department! I walked out happily and appreciate the great car service.

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DealerRater Oct 1, 2021

We have been dealing w them since 2016 when we brought our car. Go the most part they do a good job

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DealerRater Oct 1, 2021

I lost the car that I had for 13 years during Hurricane Ida. I was not planning to replace my car--but then disaster happened and there I was in a rental car with a few days until I had to bring it back. Metro Honda was not the first dealership that I went to--god, I wish it was. But it was the last with good reason. My salesperson, Andres Hernandez, was a god send. He was patient, helpful, caring and very professional throughout my experience from beginning to end. I also want to acknowledge Luis Martinez, Metro's Finance Director, who ...

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DealerRater Oct 1, 2021

Great helpful people, smooth process, a lot of variety vehicles and very happy place and environment

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DealerRater Sep 30, 2021

services was good … was getting frequent updates on request and was suggestion on what needs to be done and what not

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DealerRater Sep 30, 2021

Fabulous service very knowledgeable staff friendly and kind. I always leave knowing that the service was thorough

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DealerRater Sep 30, 2021

It’s a nice Dealer, help anyone go there and make good deal with the customer

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DealerRater Sep 30, 2021

Decent service. car had a few issues so have to take it back to get them fixed. Shawn was great!

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DealerRater Sep 30, 2021

Very professional service at Metro Honda everyone was very nice and helpful and informative with there knowledge

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DealerRater Sep 30, 2021

Rachael always provides great customer service experience. She is the reason I return to metro honda to service my car, she always knows what she is doing.

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DealerRater Sep 30, 2021

Came for an oil change and was taken within 15 minutes of my appointment. My car was ready in an hour!

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DealerRater Sep 30, 2021

Great job! Thank you for the free oil change. You kept your word! I’ll definitely recommend this location.

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DealerRater Sep 29, 2021

Well experienced service advisor, professional, warm and friendly staff. Offered the best available service. Promote safety. The only thing is, the wait is long.

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DealerRater Sep 29, 2021

I’ve always been treated kindly but sometimes the wait is a little longer then I expected or liked. Something I feel the prices are a little pricey.

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DealerRater Sep 29, 2021

The service was quick and easy Got the synthetic oil change done at Metro Honda

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DealerRater Sep 29, 2021

They were very courteous on my last visit and have generally been very pleasant to work with since my wife and I began leasing our Civic last year.

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DealerRater Sep 28, 2021

Great service thank you for your help and support nice people, excellent customer service people

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DealerRater Sep 28, 2021

Gracias por la ayuda en la compra de mi Honda Pilot, Gracias Jayson brown y Jose cornieles

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DealerRater Sep 28, 2021

Friendly staff, clean facilities, ordely registration and processing of customer needs. The waiting area is spacious and convenient.

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DealerRater Sep 28, 2021

Service is great and efficient for the amount people. One down side is the check in process is slightly difficult.

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Google Sep 28, 2021

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Google Sep 25, 2021

Mine blowing service.


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